How to Raise a Complaint

Last updated: October 2026

Every homeowner who reaches out to Friendaudience Garage Doors deserves fair and honest treatment. If you did not get that, tell us. This page shows how to file a complaint and what happens next. It is a general template, not legal advice.

What You Can Tell Us About

You can contact us about:

• How we handled your call or message
• How we used your personal information
• Anything on the site that looks unclear or wrong
• How a provider we connected you with behaved

If the Problem Is a Provider

Providers in our network run their own businesses. Each one sets its own quotes, prices, workmanship, and customer service. If you are unhappy with work on your door, start by contacting the provider yourself. Keep your notes in writing.

Please tell us too. Your feedback helps keep the network honest. A provider who keeps falling short may be removed. But Friendaudience Garage Doors cannot settle contract disputes, refund a provider's work, or decide a matter for a provider.

How to File

Email contact@friendaudience.property and include:

• Your name and contact details
• The date you reached us or the provider
• The phone number or form you used, if you know it
• The provider's name, if you have it
• What happened, and what result you want

What Happens Next

We confirm by email that we got your complaint. This is usually within a few business days. Then we look into it. That may mean we contact the provider. After that, we reply with what we found and any step we are taking.

If You Are Still Unhappy

You can reply and ask us to review the matter again. You can also reach out to your state's consumer protection office or attorney general. The Better Business Bureau is another option. If the provider holds a license, your state licensing board may be able to help.

Contact

Email: contact@friendaudience.property